Shipping & Returns
We ship only to the continental United States for now. Shipping is free for purchases over $40, and otherwise $3 flat rate.
Return and Exchange Policy:
You may return or exchange a product purchased from this Site within thirty (30) days in the event that the product(s)is defective. Certain jurisdictions may provide additional statutory rights. Nothing herein is meant to limit your return or cancellation rights under local law. In the event that the return or exchange is due to Custom Health Guide owned by Clarity Health Inc. ("Company") shipping an incorrect order or faulty product, Company will be responsible for the shipping costs associated with such return. in all other cases, You will be responsible for the shipping costs of the return. Company will only accept returned or exchanged products or services that comply with the following process:
- All returns must be approved by Company before sending the Product(s) back to Company's facility
- Items must be in new condition, unmarked and unopened.
- You will be charged a restocking fee of 25>#/li###
- Items must be returned with the original packaging and invoice
- Perishable products may not be returned
- Shipping and handling and restocking fee charges for returning non-defective items are borne by the buyer.